Program & Referral Coordinator-- Part-time

Position Overview

Common Threads is a 501(c)3 non-profit organization that operates nationally with strong roots in each of our 12 major program locations. We are dedicated to teaching children and families eligible for SNAP about cooking and nutrition education to encourage health and wellness. Our programs equip under-resourced communities with the information needed to make affordable, nutritious, and appealing food choices wherever they live, work, learn, and play – celebrating food as a pillar of cultural tradition and diversity.

In this role, as the Program & Referral Coordinator (Part-time), you will manage participant intake, coordinate referrals, facilitate logistics for our work with the 1115 Medicaid Waiver, and support data reporting and compliance. This position follows a remote work model; however, candidates must be based in NYC. Location: NYC. Schedule: Monday - Friday (with some nights and/or weekends as required).

Key Responsibilities

• Coordinate participant intake process, including outreach, eligibility screening, and enrollment.
• Manage and track referrals from healthcare providers and community-based partners.
• Liaise with food vendors and partners to coordinate logistics for the delivery of medically tailored food boxes.
• Ensure timely and accurate delivery of services to program participants.
• Maintain up-to-date records in program databases and track key performance indicators.
• Support program evaluation efforts by collecting and submitting required data and documentation.
• Serve as a primary point of contact for participants, addressing questions, concerns, and scheduling needs.
• Contribute to reports for internal stakeholders and external partners as needed.

Required Qualifications

• Education: Bachelor’s degree in public health, healthcare administration, nutrition or a related field.
• Experience Required: 1-3 years in a client-facing role and 1-3 years in a program coordinator role.
• Strong time management and logical thinking skills; must be task-oriented.
• Excellent written and verbal communication, organization, and collaboration skills.
• Proficient computer skills including Microsoft Word, Excel, Outlook, and Google Drive documents.
• Experience and/or a high comfort level working virtually with both internal and external team members.
• A commitment to the mission and values of Common Threads.
• Common Threads employees are subject to a background check and fingerprinting prior to employment.
• Schedule: Monday - Friday (with some nights and/or weekends as required).
• Location: Candidates should ideally reside within New York City.

Preferred Qualifications

• Bilingual Spanish/English preferred.
• Experience working in Unite Us or a similar healthcare referral platform is strongly preferred.
• Knowledge of nutrition, cooking, food access, and an understanding of healthcare settings is preferred.
• Possess a positive, upbeat energy and a passion for wellness, food access, tolerance, and making a positive impact on society.