<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">A company is looking for a Customer Service Representative to support a high-volume technical tolling services program.</h2>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Manage inbound customer inquiries related to toll accounts, payments, disputes, and application status</li>
 <li style="margin: 10px 0; line-height: 1.6;">Work with suspended accounts and accurately document service requests</li>
 <li style="margin: 10px 0; line-height: 1.6;">Collaborate with internal teams to ensure full resolution of customer issues</li>
 </ul>
</section>
<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;"><strong>High school diploma required;</strong> Associate degree or higher preferred</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>At least six months of customer service experience;</strong> call center experience strongly preferred</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Fluency in English</strong> and comfort navigating multiple systems</li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Able to troubleshoot basic technical issues</strong></li>
 <li style="margin: 10px 0; line-height: 1.6;"><strong>Must pass</strong> a background check and drug screening</li>
 </ul>
</section>

Technical Customer Service Representative

Job Description

A company is looking for a Customer Service Representative to support a high-volume technical tolling services program.

Key Responsibilities

Required Qualifications

Required Skills