Senior Manager - Customer Marketing

Position Overview

Join a high growth team shaping the future of influenza prevention. Our North America organization is expanding rapidly, and we’re looking for bold, customer-obsessed marketing leaders to accelerate our growth. At CSL Seqirus—one of the world's largest influenza vaccine providers—we’re on a mission to lessen the burden of influenza worldwide. As a Senior Manager of Customer Marketing, you will play a pivotal role in driving our U.S. growth strategy by translating deep customer insights into targeted tactics across key segments including hospital systems, pediatric healthcare providers, and retail/wholesale distributors. You will partner closely with customer segment leads and cross-functional stakeholders to champion the customer’s voice and unlock new opportunities for adoption, engagement, and impact.

Salary: $150,000 - $185,000 per year
Compensation: Base salary plus incentive compensation and equity
Location: U.S. (Hybrid)

Key Responsibilities

• Collaborate with segment leads to develop customer-specific marketing tactics that align with brand and business objectives.
• Create targeted messaging for field sales teams to provide customers with relevant information year-round, supporting the planning and execution of immunization campaigns.
• Provide field teams with tools, training, and customized resources that help customers manage their annual immunization campaigns.
• Lead a team of field sales champions to gather feedback on sales execution and enhance field sales tools.
• Act as the marketing lead for managing CSL Seqirus’ e-commerce platform, flu360.com.
• Develop Group Purchasing Organization (GPO) and Physician Buying Group (PBG) communication plans.
• Coordinate with policy teams to implement tactics in collaboration with advocacy groups and professional medical associations that impact key customer segments.

Required Qualifications

• Education: Bachelor's degree in Marketing, Business, Life Sciences, or a related field
• Experience Required: 5+ years of experience in pharmaceutical marketing, commercial strategy, or customer insights
• Experience with key CSL Seqirus customer segments and data-driven marketing
• Strong understanding of the vaccine commercialization environment
• Proven ability to lead cross-functional initiatives within a highly regulated industry
• A strategic thinker with strong analytical skills
• A compelling communicator who can influence without authority
• A customer advocate who brings curiosity and a growth mindset
• Detail oriented, agile, and energized by fast-paced environments
• Driven to make a real-world impact through your work

Preferred Qualifications

• Qualifications: Sales experience is a plus but not required

Benefits & Perks

• Benefits: For more information on CSL benefits, please visit How CSL Supports Your Well-being | CSL.