Sales & Customer Service Trainee

Company Overview

J&Y Communications is a sales and consulting company committed to providing customers with innovative telecommunications products and services to enhance their daily lives. As a trusted AT&T partner, we concentrate on delivering personalized service in addition to top-tier products to guarantee customer satisfaction along with simple connectivity.

Position Overview

We're looking for a Sales & Customer Service Trainee to join our rapidly growing team to play a key role in our sales initiatives engaging with customers in person, building strong relationships and driving business growth for our client. As a Sales & Customer Service Trainee, you will be immersed in a people-focused environment and develop your sales and communications skills. This is an exciting opportunity to develop hands-on sales experience, enhance your communication skills, and work in a fast-paced, people-focused environment where your efforts directly contribute to success. If you are looking for a career that offers personal development and hands-on experience in sales and customer engagement, we encourage you to apply today!

Your Responsibilities

• Speak face-to-face with current and potential customers and businesses, promoting products and services based on their telecommunications needs
• Build lasting relationships with local businesses, providing support throughout the service enrollment process, ensuring satisfaction and customer loyalty
• Attend weekly meetings with the sales team and other Sales & Customer Service Trainees to improve sales and drive business growth
• Track sales performance by keeping accurate records of all sales transactions and customer interactions to confirm successful customer enrollment
• Identify new sales opportunities through customer outreach and lead generation within assigned territory

Qualifications of a Sales & Customer Service Trainee

• Experience in a Customer service or Sales role is preferred but not required
• Comfortable working with local businesses explaining product and services available
• Strong attention to detail and excellent organizational skills
• Self-motivated with the drive to meet or exceed goals
• Ability to work independently and as part of our Sales & Customer Service Trainee team
• Outstanding interpersonal and communication skills

Job Type

Job Type: Full-time

Compensation

Pay: $4,000.00 - $5,000.00 per month

Benefits

• 401(k)
• Employee discount
• Professional development assistance

Schedule

• Day shift
• Monday to Friday
• Weekends as needed

Work Location

Work Location: In person