Customer Service/Sales
The Home Depot12 months ago
Mesa, AZ, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. They learn about products using available tools and share information to sell an entire project. Associates greet, qualify, recommend, and close every customer interaction while maintaining assigned areas in a clean, shop-able, and safe condition. They follow all safety policies and standards, complete specified safety training, and promptly address or report hazards, ensuring a safe working and shopping environment.
Key Responsibilities
- Provide fast, friendly service by actively seeking out customers to assess their needs.
- Learn about products using designated tools and communicate complete project solutions.
- Greet, qualify, recommend, and close every customer interaction within the department.
- Maintain in-stock conditions ensuring areas are clean, shop-able, and safe.
- Follow all safety policies and standards, complete safety training, and address or report hazards immediately.
Required Skills
Customer Service
Product Knowledge
Sales
Safety Compliance
Communication
Inventory Management