Customer Supply Lead

Position Overview

Are you a dynamic leader with a passion for customer satisfaction and supply chain management? Mars, Incorporated is seeking a highly motivated individual for the role of Customer Supply Lead. In this role, you will ensure the efficient and effective delivery of products to our valued customers while leading and mentoring a dedicated team. Join us in a fast-paced, collaborative environment where your skills in communication, process management, and leadership make a significant impact.

Key Responsibilities

• Lead the customer supply team to ensure timely and accurate delivery of products.
• Develop and maintain strong relationships with customers to ensure high satisfaction.
• Manage the end-to-end supply chain process from order fulfillment to delivery.
• Monitor and analyze performance metrics to identify improvement opportunities and implement corrective actions.
• Collaborate with cross-functional teams (sales, marketing, operations) to meet customer needs effectively.
• Develop and implement strategies to optimize supply chain efficiency and reduce costs.
• Communicate supply chain status updates and address any issues with internal and external stakeholders.
• Conduct regular reviews of customer supply processes and recommend improvements.
• Stay updated on industry trends and best practices in supply chain management.
• Lead and develop a team of supply chain professionals through guidance, support, and training.

Required Qualifications

• Strong communication skills with a customer-centric mindset.
• Keen attention to detail and deep understanding of supply chain processes.
• Proven leadership abilities with experience in managing and developing teams.

Mars, Incorporated is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.