Medical Assistant

Position Overview

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant assists the physician with patient care in compliance with the Ohio Administrative Code. Duties vary based on the size and specialty of the practice, and include routine clinical and administrative tasks to support optimal patient care.

Key Responsibilities

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing services as determined by providers per licensure, OH policy, and scope of practice.
• Achieves successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties to keep all information current, including maintenance and monitoring of the EMR in-basket.
• Maintains and cleans the environment, work area, and equipment; reports equipment malfunctions to the appropriate personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Collaborates with the healthcare team to ensure continuity, quality of care, and service coordination.
• Collects and monitors patient data and reports as directed.
• Follows documentation guidelines for patient chargeable items/services.
• Monitors processes and services for quality, cost-effectiveness, and efficiency.
• Participates in process and quality improvement activities and recommends operational enhancements.
• Continuously studies best practices in the professional field to maintain competence and skills.
• Completes required continuous training and education, including department-specific requirements.
• Promotes patient quality, safety, and experience initiatives and acts as a role model.
• Serves as a subject matter expert in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Oversees patient flow by preparing patients for visits/admissions and providing education as required.
• Leads development of standard work and implements necessary customizations.
• Functions as a clinical preceptor responsible for training new staff.
• Ensures compliance with the scope of practice.

Required Qualifications

• High School Diploma or GED (Required)
• BLS - Basic Life Support - American Heart Association

Additional Information

• Work Shift: Day
• Scheduled Weekly Hours: 40
• Department: PCP Hospital Dr

Join Us!

• If your passion is to work in a caring environment
• If you believe that learning is a life-long process
• If you strive for excellence and want to be among the best in the healthcare industry

OhioHealth is an equal opportunity employer committed to compliance with all state, federal, and local regulations.