Entry Computer Helpdesk Assistant
Entry Level Technology Jobs9 months ago
New York, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Long Island, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are part of the overall IT team. In this role, you will provide technical assistance and support for computer systems, hardware, and software, answering users’ questions, training users on basic system and computer functions, addressing system and user issues, and ensuring issues are resolved in a timely and professional manner. If you are a team player, come see if you are a good fit for our team!
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users’ questions and conduct training on basic system and computer functions.
- Address system and user issues in a timely and professional manner.
- Collaborate effectively with the Help Desk and the overall IT team.
Required Skills
Customer Service
Technical Assistance
Hardware Diagnostics
Software Troubleshooting
User Training
Help Desk Support