Mobile Device Repair Technician

Note Tech Industries LLCover 1 year ago
Grand Rapids, Michigan, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Genius CPR, established in 2011, is a trusted provider of repair services for iPhones, iPads, smartphones, laptops, computers, drones, and more across Indiana and Michigan. We are seeking a full or part-time Mobile Device Repair Technician – Entry Level to join our team. In this role, you will work on repairing computers, phones, tablets, drones, gaming consoles, and various electronics. Ideal candidates are technically inclined, enjoy working with electronics, possess strong problem-solving skills, and have proficiency in Google Suite. On-the-job training and certifications are provided.

Key Responsibilities

  • Troubleshoot, diagnose, and repair mobile devices
  • Open and close the store
  • Maintain product knowledge of devices and accessories sold in-store
  • Maintain a clean and professional workspace
  • Properly record repair tickets in our point of sale system

Required Qualifications

  • Excellent problem solving and technical skills
  • Reliable transportation
  • Strong written and verbal communication skills
  • Ability to work flexible hours and weekends
  • Ability to work well independently
  • Proficient in Microsoft Office/Google Suite

Benefits & Perks

  • Paid Health benefits (after 90 days)
  • Paid Vacations
  • Paid Sick Leave (after 90 days)
  • A track record of increasing wages and promoting from within

Required Skills

Problem Solving
Mobile Device Repair
Independent Work
Customer Service
Technical Aptitude
Microsoft Office
Communication
Google Suite
Troubleshooting