Medical Assistant & Scheduling Assistant

Hourly Pay Range

$19.89 - $28.84

The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: Medical Assistant/Scheduling Assistant
• Location: Chicago, IL
• Full Time, 40 hours
• Hours: M-F, 8-hour shifts between 7a-6pm
• Required Travel: Yes, travel to cover at Tapestry and Asian Human Services locations.

What you will do

• Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Swedish Medical Group.
• Greets patients providing a high level of customer service and answers telephone referrals/inquiries.
• Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.
• Verifies patient information by interviewing patient; reviews and/or records medical history; takes vital signs; confirms purpose of visit or treatment.
• Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.
• Educates patients by providing medication and diet information and instructions, answers questions.
• Completes records by recording patient examination, treatment, and test results.
• Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.
• Answers incoming calls promptly, courteously, and in a caring friendly manner, ensuring outstanding customer service at all times.
• Accurately, appropriately and efficiently schedules services, tests, procedures, and appointments for multiple departments, adhering to specific department guidelines and protocols, ensuring service excellence at all times.
• Advises patients of the collections policy and explains payments, deposits and co-pays. Directs patient to the cashier or financial counselor when indicated.
• Keeps supplies ready by inventorying stock; places orders; verifies receipt.
• Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as needed.
• Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.
• Maintains patient confidence and protects operations by keeping patient care information confidential.
• Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.
• Maintains current job knowledge by participating in educational opportunities.
• Takes initiative and explores opportunities for accomplishing new and different tasks or projects.

What you will need

• License: Certification or registration as a Medical Assistant with a nationally recognized accrediting body preferred.
• Education: High School Diploma or GED preferred or equivalent work experience.
• Certification: Current CPR certification with the American Heart Association or American Red Cross required.
• Experience: Prior experience or hospital experience preferred.

Benefits (For full time or part time positions)

• Premium pay such as shift, on call, holiday and more based on an employee's job (For eligible positions)
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, Pet and Vision options
• Tuition Reimbursement
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off and Holiday Pay
• Community Involvement Opportunities

EOE

Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.