Entry-Level Computer Support Associate

Entry Level Technology Jobs7 months ago
Clearwater, Florida, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known company in Clearwater, is hiring Computer Support Assistants. This role is a key part of the Help Desk team—the primary hub for technical assistance and support related to computer systems, hardware, and software. As a Computer Support Assistant, you will support the Help Desk Support Specialists by addressing user inquiries, providing training on basic system functions, resolving issues, and ensuring timely and professional service.

Key Responsibilities

  • Support the Help Desk Support Specialists
  • Answer users' questions
  • Train users on basic system and computer functions
  • Address system and user issues
  • Resolve issues in a timely and professional manner

Required Skills

Customer Service
System Software Knowledge
Troubleshooting
Technical Support
User Training
Help Desk Assistance