Financial Operations Supervisor

SS&C Technologies Holdings5 months ago
Jacksonville, FL, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Financial Operations Supervisor

SS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence. You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.

How You Will Make an Impact

  • Lead and develop a team of Workforce Management Analysts and Financial Solutions Analysts across hybrid, virtual, and offshore environments
  • Establish and reinforce a strong risk and control framework, including oversight of associate data security, access management, and adherence to operational standards
  • Oversee workforce planning, resource allocation, and workload management to ensure consistent service delivery
  • Manage complex operational workflows, including issue resolution, break/fix activities, and root cause analysis
  • Own and execute projects, including client onboarding, technology initiatives, and process enhancements
  • Lead change management efforts to support adoption of new systems, processes, and best practices
  • Partner cross-functionally with Operations, Technology, and Client teams to drive alignment and outcomes
  • Identify and implement process improvements to enhance efficiency, mitigate risk, and improve overall performance
  • Manage multiple priorities, tasks, and deadlines in a fast-paced environment
  • Communicate effectively with stakeholders, providing clear updates, insights, and recommendations

Required Experience

  • Bachelor's degree: in Finance, Accounting, Economics, or related field, or equivalent experience
  • 5+ years: of leadership experience managing teams
  • 5–10+ years: of experience in financial services or investment operations
  • Experience: managing multiple functions or teams with diverse responsibilities
  • Strong understanding: of risk management, controls, and data security within an operational environment
  • Proven ability: to manage projects, drive change, and improve processes
  • Demonstrated ability: to influence stakeholders across functions and levels
  • Strong analytical: and problem-solving skills
  • Excellent organizational skills: with the ability to manage multiple priorities
  • Experience: working with hybrid, virtual, and/or offshore teams
  • Strong communication: and interpersonal skills

What Sets You Apart (preferred qualifications)

  • Experience with mutual fund operations or transfer agency services
  • Familiarity with workforce management tools and operational support models
  • Experience supporting technology implementations or system enhancements

Benefits of Working with TP

SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity. Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.

Application Process

Applications will be accepted on an ongoing basis until the position is filled.

Equal Employment Opportunity

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

Required Skills

Operational Standards
Resource Allocation
Risk Management
Process Improvement
Workforce Planning
Problem-Solving
Interpersonal Skills
Change Management
Project Management
Stakeholder Communication
Leadership
Organizational Skills
Analytical Skills