Senior Business Analyst, AI & Automation

VirtualVocations21 days ago
Greensboro, NC, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Job Title

A company is looking for a Senior Business Analyst, AI & Automation to define operational processes and implement AI-driven solutions.

Key Responsibilities

  • Lead end-to-end process discovery to understand current workflows and identify automation opportunities
  • Design and document workflows that outline intents, decision points, and system behaviors for both humans and AI agents
  • Translate process insights into structured artifacts to align stakeholders and facilitate engineering implementation

Required Qualifications

  • 8+ years of experience in business analysis, process improvement, or systems design
  • Experience with AI or automation-driven initiatives and familiarity with LLM platforms or AI tools
  • Ability to translate ambiguous workflows into structured artifacts like BRDs and process maps
  • Hands-on experience with decision logic, exception handling, and defining edge cases in workflows
  • Strong cross-functional collaboration skills to work closely with business teams and engineering

Required Skills

Exception Handling
Business Analysis
BRD Preparation
Process Improvement
Workflow Documentation
Systems Design
AI Automation
LLM Platforms
Decision Logic
Cross-functional Collaboration