Community Manager

Confidentialabout 1 year ago
Pontiac, Michigan, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

We are seeking a Community Manager for our affordable townhome rental community in Pontiac. Our ideal candidate is an experienced property manager with a background in affordable and Section 8 communities. You will be accountable for the total operation of the community, including apartment turns, expense control, resident work orders, rent collections, and ensuring resident satisfaction and compliance.

Key Responsibilities

  • Provide a superior product and exemplary customer service
  • Utilize project-based Section 8 and HUD experience
  • Maximize operating performance and achieve challenging financial goals
  • Conduct daily property inspections to ensure high standards
  • Demonstrate good judgment in all aspects of operations
  • Oversee operational elements including apartment turns, expense control, work orders, and rent collections

Required Qualifications

  • Minimum of 3 years of experience as a property manager
  • Proven leadership skills and ability to manage team members
  • High sense of urgency, positive approach, and problem solving skills
  • Strong verbal and written communication skills
  • Dedication to exceptional customer service and effective conflict management
  • Excellent organizational skills and meticulous follow up
  • Strong computer skills in Microsoft Office and property management software (OneSite preferred)

Benefits & Perks

  • Compensation: $55,000.00 - $580,000.00 per year
  • Comprehensive benefits package including Medical, Dental, Vision, Life, EAP, immediate PTO, Paid Holidays, and Employer-matched 401(k)
  • 401(k) and 401(k) matching
  • Dental, Health, and Vision insurance
  • Employee Assistance Program and Health Savings Account
  • Life insurance and Paid Time Off
  • Professional development assistance

Work Location: In person

Our company is an Equal Opportunity Employer.

Required Skills

Customer Service
Conflict Resolution
Leadership
Microsoft Office
Property Management
Organizational Skills
Property Management Software
Project Management