Experienced Medical Assistant
Job Description
Position Overview
Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Lead Medical Assistant to support our providers with both clinical and administrative tasks. This role includes rooming patients, assisting with dermatologic procedures, documenting in the EMR as a clinical scribe, supporting patient education, and performing front office duties as needed. The ideal candidate demonstrates strong communication skills, clinical accuracy, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment.
Schedule: Full-time, Monday through Friday [40 hours per week]; One Saturday per month, as needed for patient scheduling; Daytime clinical hours with occasional variations based on provider or patient needs.
Key Responsibilities
- Escort patients to exam rooms, obtain vital signs, collect short histories, and update medication lists
- Prepare exam rooms based on scheduled procedures and anticipate provider needs
- Assist providers with biopsies, excisions, surgical procedures, and other dermatologic treatments
- Scribe for providers during patient visits, accurately documenting clinical notes, treatments, diagnoses, and patient instructions directly into the EMR in real time
- Maintain and update patient records, charts, and EMR documentation to meet compliance standards
- Educate patients regarding provider instructions, treatment plans, post-procedure care, and medication usage
- Monitor and complete lab documentation, biopsy/culture logs, telephone encounters, and task queues in the EMR
- Handle clinical phone calls, follow up on biopsy results, and communicate with patients under provider direction
- Perform autoclave procedures, maintain sterility standards, and complete quality control checks
- Complete assigned administrative tasks such as scheduling appointments, scanning documents, answering phones, and processing prior authorizations
- Travel to nearby Apex Skin locations as needed to support clinical operations
Required Qualifications
- Strong communication and interpersonal skills
- Ability to multitask, stay organized, and manage time effectively
- Customer service mindset with professionalism and patient focus
- Proficiency in basic computer software, medical terminology, and EMR documentation
- Ability to document clinical information accurately as a scribe (training provided)
Preferred Qualifications
- 2+ years of Medical Assistant experience preferred (dermatology experience is a plus)
- Active CMA, RMA, or Medical Assistant certification preferred, or willingness to obtain certification
- Bachelor’s degree or equivalent experience in a relevant field preferred, but not required
- Prior clinical scribe experience is helpful, but not required