Administrative Support

Position Overview

Rainbow International, established in 1981, offers home restoration, commercial restoration, and carpet cleaning services through over 400 locations worldwide. We are on a mission to improve the lives of not only our customers but also our employee family. As Administrative Support, you are a key team member supporting management and other staff with clerical, receptionist, bookkeeping, and project-based work to ensure our day-to-day operations run smoothly. You are self-motivated, professional in appearance and personality, and driven to project a corporate image that reflects our core values of Respect, Integrity, Customer focus, and Enjoyment in the workplace.

Key Responsibilities

• Receive incoming calls in a professional and courteous manner
• Call potential customers to explain company services and solicit business
• Assist with the scheduling of services
• Notify customers of service call status and follow up after work completion
• Collect all monies from all sources
• Perform clerical duties including customer and job data entry
• Execute other duties as required, including tasks outside the normal scope of work

Required Qualifications

• Proficient in Microsoft Office (Word, Outlook, Excel) and other computer software
• Experience in Xactware is helpful, but not mandatory
• Strong written and verbal communication skills
• Excellent data entry skills with keen attention to detail
• Professional appearance and demeanor
• Ability to work both independently and as a team player

Benefits & Perks

• 401(k)
• Bonus based on performance
• Company parties
• Opportunity for advancement
• Paid time off