Digital Senior Account Manager

Position Overview

Digital Senior Account Manager – Philadelphia, USA (Hybrid). Ready to level up your sales career with a multi‐award‐winning agency? Recently recognized as the fastest‐growing agency in the U.S. by Adweek, Hybrid is a high‐growth media company with offices worldwide. Join us and enjoy unrivaled career progression opportunities, an uncapped bonus structure, and a generous benefits package that supports your professional and personal well‐being.

Key Responsibilities

• Lead the senior relationship for strategic accounts by understanding campaign brief requirements and communicating goals internally.
• Advise clients on media buying and strategy while taking ownership of successful campaign delivery.
• Identify and act on opportunities to unlock account growth across paid media channels.
• Manage client budgets, produce project schedules, and report on campaign performance.
• Collaborate with the wider team on new business pitches and presentations to win future accounts.
• Inspire, motivate, and develop team members to deliver quality campaigns that excite our clients.
• Work closely with Paid Media specialists on innovative campaigns.
• Travel to client sites as required for review meetings.

Required Qualifications

• Experience in a client services role within an agency environment.
• Strong understanding of key paid media channels (PPC, Paid Social, Display, etc.) to drive results.
• Experience with the setup and implementation of paid media campaigns (experience preferred but not mandatory).
• Familiarity with the creative process within an agency is a plus.
• An energetic presence to engage clients and build strong rapport.
• A passion for planning, pitching, and winning new business.
• Excellent attention to detail, strong organizational skills, and the ability to remain calm under pressure.
• Ability to build long-term relationships and shape media and marketing strategies for global partners.

Benefits & Perks

• Work for a global market leader with new offices in the heart of Philadelphia.
• Monthly contribution to your physical health or wellbeing costs (e.g., gym membership, art classes) and Headspace subscription.
• Paid training for career accreditations.
• Internal mobility options and established career paths.
• Incentive schemes, financial advice, and company pension contributions.
• Generous PTO entitlement including 25 days PTO and public holidays off.
• Comprehensive Health, Vision, Dental Insurance coverage.
• 401k plan offered.
• Charity fundraising challenges and volunteering days.