Entry-Level IT Helpdesk Support Specialist
Georgia Professional Group12 months ago
East Point, GA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Are you interested in an IT career? We are seeking an Entry-Level Computer Support Assistant to join our Help Desk team in East Point. In this role, you will be part of the overall IT team, providing technical assistance and support for computer systems, hardware, and software. If you are a team player with a passion for technology, come see if you are a good fit for our team!
Key Responsibilities
- Answer users' questions and provide technical guidance on system issues
- Train users on basic system and computer functions
- Address and troubleshoot hardware and software concerns
- Resolve issues in a timely and professional manner
Required Skills
Customer Service
Hardware Troubleshooting
Technical Assistance
Teamwork
Computer Systems Support
Software Troubleshooting