Mechanical Service Technician II

Position Overview

The Mechanical Service Technician II is responsible for job start-up, checkout, and troubleshooting for systems and service installed jobs in the Operations department (Non-exempt). The role involves performing mechanical duties, executing service agreement tasks, and handling emergency calls as directed. Reports to: MSD Team Lead.

Works with minimal supervision, is self-motivated, and provides guidance to outside contractors and other specialists.

Key Responsibilities

• 60% – Mechanical Inspections & Service: Conduct inspections on boilers, chillers, pumps, etc.; perform final adjustments and calibration on equipment following owner's manual instructions; identify and report modifications needed; review project costs; assist in wiring checkout and automation start-ups; complete detailed written reports; execute service agreement tasks and manage emergency service calls; diagnose issues in sensors, field cabinets, control consoles, or mechanical systems; dismantle instruments when necessary; adhere to safety rules as outlined in the BCS safety manual.
• 20% – Customer Service: Respond to service calls, document repair suggestions on every service ticket, and maintain a professional image when interacting with customers.
• 20% – Technical Assistance & Training: Provide technical support to end users and field labor; train and develop specialists on systems, equipment, and company policies; instruct customers on systems prior to job turnover.

Required Qualifications

• Education: Associate degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
• Experience: Minimum of five years in HVAC, mechanical functions, and systems as a specialist; proven ability to read and interpret safety rules, operating instructions, and blueprints.
• Exemplifies the company core values: Ambitiously Curious, Always Want the Best, and Whatever it Takes.
• Skills & Knowledge: Strong understanding of building automation systems, HVAC, mechanical systems, electrical concepts, and maintenance procedures; excellent oral and written communication and mathematical skills; adept at preventative maintenance, universal diagnostics, parts changing, field modifications, and project leadership.
• Certificates & Licenses: Valid driver license, Block journeyman or master mechanical license, and EPA universal refrigeration handling certificate.
• Other Requirements: Must be willing to travel frequently throughout Kansas and the Midwest with occasional overnight stays.
• Training: Must complete at least 16 hours of continuing education annually to maintain licensure.