Business Analyst - Service Blueprinting & Journey Mapping

Job Description

CornerStone Professional Placement has partnered with a leading organization to hire a Business Analyst for a Contract-to-Hire role in the Dallas-Fort Worth area. The analyst will focus on end-to-end business process improvements and customer journeys, facilitating workshops and presenting recommendations to stakeholders from end users to senior leadership.

The role emphasizes understanding the bigger picture, identifying dependencies, and translating findings into practical improvements across.