Manager of Operations

Position Overview

TransitAmerica Services, Inc., a division of Herzog, is currently seeking Manager of Operations in Stockton, CA to join our team. Compensation: $125,000 - $145,000 annually.

Key Responsibilities

• Ensure all operations comply with applicable safety, security, contractual, and regulatory standards.
• Manage train and train crew assignments while coordinating with host railroads and agency partners.
• Monitor daily operations, including fitness-for-duty checks, performance oversight, and compliance with CFR requirements.
• Maintain engineer certification records, oversee operational testing in compliance with CFR Parts 240 and 242, and conduct annual evaluations and new-hire qualifications.
• Prepare and analyze daily and monthly on-time performance (OTP) reports, operating statistics, and employee work hours.
• Investigate train delays, passenger incidents, and operational disruptions; analyze trends to prevent future impacts to ACE service.
• Coordinate emergency response, service recovery, and extra train movements in collaboration with Operations leadership and external partners.
• Interface daily with the Mechanical Department to support train movements, inspections, washes, and securement needs.
• Conduct classroom and refresher training as required and support ongoing employee development.
• Supervise Operations employees to ensure safe, efficient movement of all rolling equipment in compliance with policies and regulations.
• Interface with Agency and TASI departments, passengers, regulatory bodies, host railroads, law enforcement, emergency personnel, vendors, partners, and Herzog employees at all levels to support train operations.
• Position requires on-call availability and the ability to respond in the field to operational incidents at any time.
• Regular and consistent engagement, participation, and promotion of Herzog’s Culture and its essential behaviors.
• Regular and predictable attendance and punctuality are required.
• Other duties as assigned.

Required Qualifications

• High School diploma or equivalent.
• Minimum of 5 years of experience in operations management or a similar role overseeing 10 or more employees.
• Experience managing employees covered under a collective bargaining agreement.
• Must have previously held a 240 or 242 certification or become qualified to operate a locomotive within one year of hire on the assigned operating territory.
• Trained in recognizing signs and symptoms under requirements from FRA, FTA, or other applicable agency regulations.

Benefits & Perks

• Benefits: Herzog offers a robust benefits package including medical and dental coverage, with plans specific to projects and locations.