Operator/Customer Service

Scott Electric Company10 months ago
Pittsburgh, PA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Founded in 1946 in Greensburg, PA, Scott Electric Company is one of the largest independent electrical distributors in the United States. The company has grown into a thriving business with storefront locations throughout Pennsylvania, Maryland, Ohio, and West Virginia, serving a diverse customer base that includes electrical, mechanical, general contractors, industry, government agencies, municipalities, and retail hardware and building supply markets.

We are currently seeking a Full-Time Operator/Customer Service to work at our Lawrenceville, PA branch. This position features an 8-hour shift with working hours of Monday-Friday 6:30 am - 3:30 pm and requires in-person attendance. At Scott Electric Company, we are committed to fostering an inclusive workplace and welcome all qualified applicants.

Key Responsibilities

  • Answer and direct phone calls to the appropriate person or department
  • Handle cash, checks, debit, and credit card transactions
  • Balance and maintain the cash drawer daily
  • Reconcile credit card transactions daily
  • Enter receipted material into the computer and resolve discrepancies
  • Organize and process various transactions and paperwork

Required Qualifications

  • Proficient math skills
  • Basic computer skills
  • Customer service driven
  • Good communication skills
  • Must submit a background check and drug testing

Benefits & Perks

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Paid time off
  • Referral program
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Tuition reimbursement
  • Paid holidays
  • Employee Stock Ownership Plan (ESOP)

Required Skills

Effective Communication
Cash Handling
Customer Service
Computer Skills
Phone Call Management
Basic Math