Remote Collection Specialist
BCA Financial Services, Inc.over 1 year ago
Houston, Texas, United States
Remote
Full-time
Junior Level (1-3 years)
$17 Hourly
Job Description
Position Overview
REMOTE POSITION - Actively Hiring ($17 per hour with monthly bonus opportunities). LIFE IS SHORT, DO WORK THAT MAKES A DIFFERENCE. BCA Financial Services, Inc. is seeking a detail-oriented full-time Collections Specialist. If you thrive in a fast-paced environment, are solution driven, and provide exceptional customer service, all while being rewarded and recognized for your hard work and performance, apply today! BCA Financial Services, Inc. is an Equal Opportunity Employer.
Key Responsibilities
- Provide exceptional customer service to our client's patients while accurately recording their information.
- Assist with account resolution by communicating account information, offering solutions, and establishing payment arrangements.
- Handle high volumes of inbound and outbound calls.
- Work with various computer programs and meet individual metrics.
Required Qualifications
- Have a quiet and private workspace.
- High speed internet with the ability to hardwire via ethernet from cable modem to your PC (at least 20mbs download and 10mbs upload; Wi-Fi and hotspots are not supported).
- Meet all technical requirements prior to the first day of training.
- Reside in one of the following states: FL, GA, MO, NE, NC, SC, TN, TX, or VA.
Benefits & Perks
- $17 per hour with monthly bonus opportunities
- Monday through Friday schedule
- Medical, GAP, Dental, Vision, and Voluntary Life insurance
- 401k with a company match
- Paid time off and Paid holidays
Required Skills
Communication
Call Handling
Data Entry
Customer Service
Account Resolution