Business Analyst - Salesforce Analytics

Position Overview

At Avnet, relationships matter. We are a global FORTUNE® 500 technology distributor and solutions company delivering design, supply chain, and logistics expertise to customers at every stage of a product’s lifecycle. Working here means being part of a global team that collaborates with integrity.

Location: Phoenix, AZ (Hybrid – 3 days in office per week)

We are seeking a highly analytical and business-savvy Salesforce Analytics Specialist. This role bridges the gap between data and decision-making by leveraging Salesforce data to drive strategic insights and operational improvements across the organization.

Key Responsibilities

• Design & Build: Develop and maintain datasets, lenses, dashboards, and recipes in Salesforce CRM Analytics to support business objectives.
• Collaborate with cross-functional teams (Sales, Marketing, Finance, Operations) to understand business needs and translate them into actionable insights.
• Analyze trends, identify opportunities, and provide recommendations to improve performance and efficiency.
• Ensure data integrity and consistency across Salesforce and integrated systems.
• Support ad hoc reporting and data requests from stakeholders.
• Automation & Efficiency: Implement best practices for data refresh schedules, security predicates, and recipe optimizations.
• Partner with Salesforce admins and developers to optimize data architecture and reporting capabilities.

Required Qualifications

• 3+ years of experience in Salesforce CRM analytics (Tableau CRM/Einstein Analytics).
• Strong understanding of Salesforce data structures, objects, and relationships.
• Proven experience with Salesforce CRM Analytics, Tableau, and other BI platforms, including SAQL and SQL.
• Experience in creating and optimizing dataflows/recipes.
• Solid business acumen with the ability to interpret data in a strategic context.
• Experience working with large datasets and complex business processes.
• Excellent communication skills and stakeholder management capabilities.
• Bachelor’s degree in Computer Science, Data Analytics, Information Systems, or a related field (or equivalent experience).
• Typically 5+ years of relevant work experience.

Preferred Qualifications

• Salesforce certifications (e.g., Salesforce Administrator, CRM Analytics & Einstein Discovery Consultant).
• Background in business systems analysis or consulting.

Benefits & Perks

Enjoy competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development, and Mentorship Programs