Dental Front Office - PRN

Job Purpose – PRN / Temporary Position

The Dental Front Office position at HIRE INTRODUCTION LLC, a temporary staffing solutions agency, is designed to support dental practices on an as-needed, temporary assignment basis. This is not a permanent position.

The role ensures the smooth operation of the dental office by managing administrative tasks, scheduling, and patient communications, while delivering exceptional customer service. The ideal candidate creates a warm, professional environment and facilitates effective coordination between patients, clinical staff, and providers.

Key Responsibilities:

• Greet and welcome patients as they arrive at the dental office, ensuring a positive and friendly first impression.
• Manage the scheduling of patient appointments, optimizing the calendar for maximum efficiency and patient satisfaction.
• Handle patient inquiries both in-person and over the phone, providing accurate information and assistance.
• Verify patient insurance information and handle billing processes, ensuring accuracy and compliance with office policies.
• Maintain patient records, ensuring all information is up-to-date and confidentially managed.
• Coordinate with dental staff to ensure smooth patient flow and timely service delivery.
• Assist with the preparation of treatment plans and financial arrangements for patients.
• Manage office supplies and inventory, ensuring the front office is well-stocked and organized.
• Address and resolve any patient concerns or complaints in a professional and timely manner.
• Support the dental team with additional administrative tasks as needed to ensure the efficient operation of the practice.

Required Education:

• High school diploma or equivalent; additional certification in office administration or dental office management is a plus.

Required Experience:

• Minimum of 2 years of experience working in a dental or other medical related office environment.
• Proven experience in handling patient scheduling, billing, and insurance processing.
• Experience with dental practice management software is preferred.

Required Skills and Abilities:

• Excellent communication and interpersonal skills to interact effectively with patients, staff, and dental professionals.
• Strong organizational and multitasking abilities to manage a busy front office efficiently.
• Proficiency in using office software, including Microsoft Office Suite and dental management software.
• Ability to maintain confidentiality and handle sensitive patient information with discretion.
• Strong problem-solving skills and the ability to handle patient inquiries and concerns professionally.
• Detail-oriented with a commitment to accuracy in scheduling and billing processes.
• Ability to work collaboratively in a team-oriented environment while also being self-motivated.