Senior IT Solution Lead; IVR & Delivery

Xcel Energy10 months ago
Minneapolis, MN, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

A leading energy company is seeking a Senior IT Solution Lead (IVR & Delivery) in Minneapolis, MN to lead IT solution development and maintain business partnerships. This role involves managing the solution lifecycle, improving customer satisfaction, and providing technical leadership. In addition, the position offers competitive compensation and a range of benefits.

Key Responsibilities

  • Lead IT solution development
  • Maintain business partnerships
  • Manage the solution lifecycle
  • Improve customer satisfaction
  • Provide technical leadership

Required Qualifications

  • A decade of experience in IT
  • Strong communication skills
  • Bachelor's degree or equivalent experience

Benefits & Perks

  • Compensation: Competitive salary based on experience
  • Benefits: A comprehensive benefits package

Required Skills

Project Management
IVR
IT Solution Development
Technical Leadership
Business Partnerships
Communication