Senior IT Solution Lead; IVR & Delivery
Xcel Energy10 months ago
Minneapolis, MN, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
A leading energy company is seeking a Senior IT Solution Lead (IVR & Delivery) in Minneapolis, MN to lead IT solution development and maintain business partnerships. This role involves managing the solution lifecycle, improving customer satisfaction, and providing technical leadership. In addition, the position offers competitive compensation and a range of benefits.
Key Responsibilities
- Lead IT solution development
- Maintain business partnerships
- Manage the solution lifecycle
- Improve customer satisfaction
- Provide technical leadership
Required Qualifications
- A decade of experience in IT
- Strong communication skills
- Bachelor's degree or equivalent experience
Benefits & Perks
- Compensation: Competitive salary based on experience
- Benefits: A comprehensive benefits package
Required Skills
Project Management
IVR
IT Solution Development
Technical Leadership
Business Partnerships
Communication