Guestlist Moderator - Hiring Immediately

Position Overview

The Guestlist Moderator facilitates guest entry into the venue by verifying reservations and ensuring proper access. Serving as a liaison between promotions, VIP services, and guests, this role is responsible for maintaining crowd control, preventing theft, and discouraging altercations in a high-volume nightclub atmosphere—all while delivering superior guest service. The moderator remains informed of door and pricing changes and operates in a professional, timely manner.

Key Responsibilities

• Remain alert for any suspicious persons or activities.
• React professionally and rationally in emergency and high-pressure situations.
• Identify intoxicated, disorderly, or insubordinate guests and report them to security.
• Communicate professionally with management from Host Hotel/Casino.
• Assist guests with entry and accurately manage guest lists and ticket distribution.
• Maintain professionalism and a friendly atmosphere for both customers and co-workers.
• Provide guests with directions and necessary information.
• Inform management of any complaints, comments, or incidents.
• Ensure punctuality by arriving on time and completing all assigned duties.
• Assist with additional tasks as assigned.

Required Qualifications

• High School Diploma or equivalent; a Bachelor’s Degree with an emphasis in hospitality is a plus.
• Proficiency in Windows Microsoft Office and POS systems; Oracle knowledge is preferred.
• Must be at least 21 years of age.
• Strong written and verbal communication skills.
• Ability to stand for extended periods, move quickly, and lift up to 50 lbs.
• Maintain a professional, neat, and well-groomed appearance.
• Capable of handling a fast-paced, busy, and sometimes stressful environment.

Benefits & Perks

• Compensation: $15/hr
• Employee Discounts
• Non-tip receiving position