Patient Access Specialist - Healthcare Concierge

Position Overview

A healthcare organization is seeking a Patient Access Representative in Mentor, Ohio. This role involves managing patient interactions, ensuring accurate registration, and supporting the medical care team. Candidates should have strong communication and organizational skills, with 1+ years in customer service, preferably in healthcare. The position requires attention to detail, compassion, and the ability to prioritize tasks effectively. This is a vital role that significantly impacts patient satisfaction and supports the overall revenue cycle.

Key Responsibilities

• Manage patient interactions
• Ensure accurate patient registration
• Support the medical care team
• Demonstrate attention to detail and compassion
• Prioritize tasks effectively

Required Qualifications

• Strong communication skills
• Strong organizational skills
• 1+ years of customer service experience
• Experience in healthcare is preferred