Senior Information Technology Specialist

Position Overview

ProTech, based in Wichita, KS, specializes in providing digital transformation services that help businesses optimize processes and enhance their digital reach. This on-site contract position for a Senior Information Technology Specialist involves managing and administering network systems, troubleshooting IT issues, enhancing network security, and maintaining operational reliability while collaborating with cross-functional teams to deliver exceptional client support.

Key Responsibilities

• Manage and administer network systems
• Troubleshoot IT issues
• Enhance network security
• Maintain operational reliability
• Work closely with clients to provide top-notch customer service and support IT infrastructure needs
• Collaborate with cross-functional teams to ensure smooth IT system operations

Required Qualifications

• Expertise in Network Administration, Information Technology, and Network Security
• Strong skills in troubleshooting and diagnosing technical problems
• Proficiency in customer service and the ability to manage client relationships effectively
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent industry experience
• Problem-solving skills, effective communication, and adaptability in a fast-paced environment

Preferred Qualifications

• Hands-on experience with hardware, software, and server management
• Certifications such as CompTIA Network+, Security+, or similar