Marketing and Sales Assistant

Position Overview

Credence Innovations, a dynamic and thriving promotional products company in Indianapolis, IN, is seeking a dedicated Marketing and Sales Assistant. In this role, you will be the cornerstone of client relations—managing customer interactions, processing orders, and ensuring exceptional service that upholds the company’s reputation.

Key Responsibilities

• Accurately enter and manage orders using the company's software system.
• Provide exceptional service and efficiently meet client needs.
• Maintain in-depth knowledge of the product range to offer tailored solutions.
• Address and resolve customer queries and issues in a timely manner.
• Build and sustain strong, long-lasting customer relationships.
• Collaborate with team members to ensure overall client satisfaction.

Required Qualifications

• Excellent communication and interpersonal skills.
• A customer-centric approach with a focus on delivering high-quality service.
• Familiarity with promotional products or a strong willingness to learn.
• Strong organizational skills and keen attention to detail.
• Proven ability to solve problems effectively and creatively.
• Empathy and skill in building relationships with clients.
• Capability to thrive in a fast-paced, dynamic environment.

Benefits & Perks

• Flexible work schedule
• Personalized training and development opportunities
• AT&T discounts
• Unlimited vacation and personal days
• Competitive pay
• An inclusive, stimulating, and enjoyable work environment
• Autonomy to make a meaningful impact and see tangible results
• Commissions
• Bonus pay
• Hourly pay, Paid Weekly

Equal Opportunity Disclosure

Credence is an Equal Opportunity Employer, committed to a workplace free from discrimination based on race, color, religion, sex, national origin, age, disability, or any other protected status.