Entry Level Legal Receptionist

Position Overview

Monk Law Group, PLLC seeks a Legal Receptionist to join our growing team at our Lakeland office. In this role, you will answer and route a high volume of calls from clients and other offices and properly manage the firm calendar. The ideal candidate has excellent written and verbal communication skills and follows established systems and protocols. You should have a solid understanding of administrative and clerical systems and the ability to thrive in a busy environment. Experience in the legal field is preferred, but not required. You will be expected to respond to client concerns with efficiency and empathy.

Key Responsibilities

• Answer and route a high volume of calls from clients and other offices.
• Manage and organize the firm calendar.
• Follow established systems and protocols for call routing, scheduling, and calendaring.

Required Qualifications

• Full time availability
• A high school diploma is required
• Excellent communication and writing skills
• Strict adherence to established systems and protocols for call routing, scheduling, and calendaring

Preferred Qualifications

• Experience in the legal field is preferred.
• Prior administrative, secretarial, and/or receptionist experience is a plus.