HR Generalist/Recruiter 49

The HR Generalist & Recruiter

supports the daily operations of the HR department by recruiting and onboarding employees; maintaining employee compliance; assisting managers through the hiring process; and ensuring that PASCO policies, practices, and regulatory standards are upheld. This role plays a critical part in ensuring PASCO has the staffing, compliance, and support needed to deliver exceptional care.

Key Duties and Responsibilities

Recruitment & Talent Acquisition

• Actively source, identify, and attract candidates for caregiver, CNA, DSP, LPN, RN, and administrative positions using online job boards, social media, community partnerships, referrals, and networking.
• Conduct phone and/or virtual prescreening to assess qualifications, experience, and alignment with PASCO values.
• Assist managers by scheduling interviews and participating in interviews as needed.
• Maintain all job postings, advertising campaigns, and open requisitions.
• Collaborate with service lines and the Scheduling Supervisor to ensure adequate staffing levels for PASCO consumers.
• Work with clients and candidates to determine optimal matches under the staffed caregiver model.
• Maintain positive relationships with external partners such as job fair coordinators, advertising vendors, and workforce development groups.
• Track recruitment metrics, candidate flow, and hiring outcomes to support continuous improvement.
• Provide timely communication with candidates regarding benefits, policies, job requirements, workplace culture, and next steps.

HR Operations

• Ensure all employment eligibility requirements are met at hire and maintained throughout employment.
• Assist with various HR operations including caregiver onboarding, assisting with HR projects and driving key department initiatives forward.
• Support development and execution of employee compliance audits under direction of the Employee Compliance Manager.
• Utilize data to identify process gaps and recommend improvements that enhance compliance and efficiency.
• Field a high volume of calls/emails related to employment opportunities and general HR inquiries.
• Assist with end-to-end recruitment lifecycle including screening, scheduling, interviewing, selecting, and hiring as needed.
• Partner with the HR Director to support PASCO's Diversity, Equity, Inclusion, and Accessibility initiatives.

Regulatory, Confidentiality & Organizational Alignment

• Maintain strict confidentiality of consumer and employee information, adhering to HIPAA and all state/federal requirements.
• Uphold PASCO's commitment to "Care for the Caregiver" in all communications and decisions.

Key Measures of Performance for the Role

• Employee satisfaction on agency evaluations
• Quality of new hires and new employee retention
• Time-to-fill open positions
• Number of qualified candidates sourced, screened, and hired
• Participation in benefits programs (when applicable)
• Accuracy and timeliness in completing HR and compliance-related tasks

Experience

• 3-7 years of Human resources experience required
• Recruiting experience, preferably in healthcare (1-3 years)
• Employee compliance experience preferred
• ATS and HRIS experience preferred

Education

• Associate's degree or equivalent required (High School diploma acceptable for strong recruitment background)
• HR training or certification (PHR/SHRM-CP or equivalent) preferred
• Home healthcare experience preferred

Knowledge, Skills & Abilities

• Bilingual in English and Spanish highly preferred
• Strong verbal and written communication skills
• Ability to work effectively with a diverse population
• Excellent organization, problem-solving, and time management skills
• Ability to work collaboratively across departments
• Proficiency with Microsoft Outlook and general computer applications
• Ability to navigate and process work in electronic health record systems

Physical Requirements

• Primarily sedentary, detail-oriented work involving computer use
• Occasional walking or standing (up to 1/3 of time)
• Ability to exert up to 10 lbs. occasionally