Healthcare Account Executive
Job Description
Healthcare Account Executive
Company Overview:
UPS is a global logistics organization focused on delivering supply chain, transportation, and business solutions across industries. The Healthcare Account Executive role sits within UPS sales operations and supports healthcare customers by building partnerships and delivering tailored logistics solutions that improve supply chain performance and customer experience.
Role and Responsibilities of Healthcare Account Executive:
As a Healthcare Account Executive, you will drive revenue growth by developing new business opportunities and retaining existing healthcare accounts. You will analyze customer supply chain needs, manage relationships with key stakeholders, and coordinate with internal teams to deliver customized logistics solutions.
- Achieve assigned sales targets through new business development and account retention
- Analyze customer supply chain needs and propose tailored UPS solutions
- Build and maintain relationships with key stakeholders across customer organizations
- Conduct daily customer meetings to address issues, complaints, and documentation needs
- Collaborate with operations to implement customized delivery and logistics solutions
- Perform pre-call research and account analysis before sales meetings
- Respond to internal sales leads and identify new revenue opportunities
- Review and validate pricing proposals and customer quotes
- Generate reports on shipping history, billing, and contract performance
- Support contract renewals and renegotiations
- Train customers on packaging best practices to reduce damage
Required Skills and Experience of Healthcare Account Executive:
- Bachelor’s Degree or internationally equivalent degree
- Must be a U.S. Citizen, National of the U.S., or authorized to work in the U.S.
- Must be willing to relocate if required
- Strong knowledge of supply chain concepts
- Experience in customer-facing sales or account management
- Ability to analyze customer data, pricing, and contract details
- Strong negotiation and relationship-building skills
- Ability to resolve customer issues and recommend solutions
- Understanding of competitor analysis and market positioning
- Reliable transportation and daily customer travel capability
Preferred Qualifications:
- Experience with logistics, freight forwarding, or healthcare supply chain accounts
- Familiarity with UPS products, services, and customer technology tools
- Experience in intermodal transportation processes
- Strong analytical and strategic planning skills
About UPS:
UPS is committed to providing global logistics solutions while maintaining a workplace free from discrimination, harassment, and retaliation. The company promotes equal opportunity and supports professional growth through collaboration, training, and customer-focused innovation across its worldwide network.
FAQ:
Q: What does an Account Executive do in healthcare?
A: A healthcare Account Executive manages client accounts and supports the delivery of medical, promotional, and business communication services.
Q: Is Account Executive a stressful job?
A: Yes, it can be stressful due to sales targets, deadlines, and client management responsibilities.
Q: Is Account Executive an entry-level job?
A: It is usually a mid-level sales role, often starting after entry-level positions like sales or customer success roles.
Q: What position comes after Account Executive?
A: The next step is often Account Manager, focusing more on client retention and long-term relationship management.
Q: Why is it called an Account Executive?
A: It refers to professionals responsible for managing and closing client accounts that generate business revenue.