On-Site Equipment Support Tech

Metasys Technologies10 months ago
Wichita, KS, United States
On-site
Contract
Junior Level (1-3 years)

Job Description

Position Overview

A technology service provider is seeking a Technical Services Level 2 specialist. Location: Wichita, KS. Schedule: 6-month contract. This position requires less than 25% driving and is focused on client relationship management, equipment support, and providing training to end-users.

Key Responsibilities

  • Manage client relationships and support service inquiries.
  • Provide equipment support and perform problem diagnosis efficiently.
  • Deliver training sessions to end-users.
  • Manage on-site parts inventory.

Required Qualifications

  • Education: High School diploma
  • Experience Required: 1-2 years of experience in customer service and equipment problem resolution

Required Skills

Equipment Problem Diagnosis
Client Relationship Management
End-User Training
Equipment Support
Parts Inventory Management
Customer Service