On-Site Equipment Support Tech
Metasys Technologies10 months ago
Wichita, KS, United States
On-site
Contract
Junior Level (1-3 years)
Job Description
Position Overview
A technology service provider is seeking a Technical Services Level 2 specialist. Location: Wichita, KS. Schedule: 6-month contract. This position requires less than 25% driving and is focused on client relationship management, equipment support, and providing training to end-users.
Key Responsibilities
- Manage client relationships and support service inquiries.
- Provide equipment support and perform problem diagnosis efficiently.
- Deliver training sessions to end-users.
- Manage on-site parts inventory.
Required Qualifications
- Education: High School diploma
- Experience Required: 1-2 years of experience in customer service and equipment problem resolution
Required Skills
Equipment Problem Diagnosis
Client Relationship Management
End-User Training
Equipment Support
Parts Inventory Management
Customer Service