Medical Assistant

Job Title: Medical Assistant – Personal Injury Clinic

Position Summary:

The Medical Assistant (MA) in a personal injury clinic plays a critical role in supporting providers in delivering high-quality care to patients recovering from injury. This position involves both clinical and administrative responsibilities, with a strong focus on documentation accuracy, patient flow, and coordination of care related to injury cases.

Key Responsibilities:

Clinical Duties:

• Prepare patients for examination, including obtaining vital signs and medical history related to injury
• Assist providers during examinations and procedures
• Perform basic clinical tasks such as blood draws, splinting, and assisting with injections (as permitted)
• Ensure proper documentation of injuries, symptoms, and patient progress
• Support TBI (Traumatic Brain Injury) and musculoskeletal evaluations as directed by provider as well as TBI testing.
• Maintain clean, organized, and fully stocked exam rooms

Administrative Duties

• Accurately enter patient information, treatment plans, and provider notes into EMR system
• Manage patient intake, including verifying policies and personal injury claim details
• Coordinate referrals for imaging, physical therapy, vestibular rehab, and specialty care
• Schedule follow-up appointments and track patient compliance with treatment plans
• Handle medical records requests and ensure proper documentation for legal and insurance purposes
• Assist with end-of-day reconciliation, including chart completion and documentation audits

Personal Injury-Specific Responsibilities

• Understand personal injury workflows, including attorney involvement and lien-based care
• Ensure accurate and detailed documentation to support legal cases
• Communicate effectively with case managers, attorneys, and case managers when necessary
• Track authorizations, referrals, and treatment timelines for injury claims

Qualifications

• High School Diploma or equivalent required; Medical Assistant certification completed
• Minimum 1 year of experience in a clinical setting (personal injury or orthopedics preferred)
• Familiarity with EMR systems and medical documentation standards
• Strong attention to detail and organizational skills
• Ability to multitask in a fast-paced environment
• Excellent communication and patient service skills

Preferred Skills

• Experience with personal injury cases, workers’ compensation, or accident-related care
• Knowledge of medical terminology related to orthopedic and neurological injuries
• Bilingual (English/Spanish) is Mandatory

Work Environment

Fast-paced clinic setting focused on injury recovery and rehabilitation

Frequent interaction with patients experiencing acute or chronic pain

Collaboration with providers, case managers, and administrative staff

Physical Requirements

• Ability to stand for extended periods
• Ability to lift/move patients as needed (up to 25–40 lbs with assistance)
• Manual dexterity to perform clinical tasks