LOAN ASST

Position Overview

The Loan Officer Assistant (LOA) at American Pacific Mortgage plays a crucial role in supporting loan officers and branch managers by managing multi-state loan referrals. This position requires excellent communication skills and the ability to thrive in a fast-paced environment with strict deadlines. The LOA will be responsible for ensuring timely loan closings and maintaining effective communication with all stakeholders involved in the loan process.

Key Responsibilities

• Gather conditions from borrowers
• Communicate with processor and LO regarding loan file progress
• Manage deadlines effectively to ensure timely loan closings
• Update referral partners, LO's, processors, borrowers, and agents on loan files
• Participate in weekly pipeline meetings
• Open escrow and request title/escrow fees as needed
• Order appraisals
• Request COCs
• Enter fees in 2015 itemization and request initial disclosures & COCs
• Maintain a well-versed knowledge of APMC program/guidelines

Required Qualifications

• Excellent interpersonal communication skills
• Strong customer service abilities
• Adaptability to learn new techniques and products quickly
• Problem-solving skills to analyze and resolve issues
• Commitment to company culture values: Respect, Transparency, Scrappy

Benefits & Perks

• Health Insurance
• 401K Plan
• Work From Home