Account Executive, Ticket Sales

Oakland Roots SC4 months ago
Alameda, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Organization: Oakland Roots and Soul Sports Club

Job Title:

Account Executive, Ticket Sales
Location: Oakland, CA
Compensation: Base Hourly Rate + Commission + Overtime

Oakland Roots Sports Club is seeking a motivated and results-driven Account Executive, Ticket Sales to join our dynamic ticket sales team. This role is essential to our club's success—our Account Executives drive revenue, maximize attendance, and deepen engagement with our passionate fanbase and the broader Oakland community. If you thrive in a fast-paced, team-oriented environment and have a passion for sales and soccer, we want to hear from you!

Key Responsibilities

  • Sell Season Tickets, Corporate Packages, Partial Plans, Group Tickets, and other ticket products for Oakland Roots and Oakland Soul matches and events
  • Make a minimum of 50 outbound calls per day to current customers, past buyers, and new prospects to generate sales opportunities
  • Conduct at least 4 face-to-face appointments per month with prospective clients, local businesses, and community organizations
  • Proactively engage area businesses and individuals through phone outreach, in-person meetings, and networking events to drive ticket sales
  • Work all home matches, performing ticket sales and customer service duties throughout match day
  • Build and maintain strong, lasting relationships with Season Ticket Members, group buyers, and corporate clients to drive retention and repeat business
  • Consistently meet and exceed weekly, monthly, and annual sales targets established by leadership
  • Identify and pursue new business opportunities with both existing and prospective customers
  • Represent Oakland Roots Sports Club with professionalism, integrity, and enthusiasm throughout the Oakland community and beyond
  • Miscellaneous duties as assigned by leadership

Required Qualifications

  • Bachelor's degree or equivalent professional experience
  • Proven track record in sales with demonstrated ability to build strong client relationships
  • Excellent phone presence with the ability to manage high call volume effectively
  • Strong written and verbal communication skills
  • Self-starter mentality with the ability to take initiative and work independently
  • Creative problem-solver who can identify and capitalize on business opportunities
  • Positive attitude and genuine passion for Oakland Roots' mission and community impact
  • Flexible schedule with availability to work evenings, weekends, and match days
  • Minimum 6 months of sales or customer service experience required
  • Comfortable traveling throughout Oakland and the greater Bay Area for client appointments
  • Commitment to delivering exceptional customer service throughout the season

Preferred Qualifications

  • Previous ticket sales experience with a professional sports team, minor league organization, or major Division I university strongly preferred

Benefits & Perks

  • Opportunity to be part of a mission-driven sports organization making a real impact in our community
  • Competitive base salary plus uncapped commission structure
  • Energetic, collaborative team culture
  • The chance to help grow soccer in one of the most vibrant communities in the country

Required Skills

Face-to-Face Meetings
Ticket Sales
Customer Service
Outbound Calling
Relationship Management
Communication Skills
Networking
Sales Target Achievement
Account Management