Entry Level Mortgage Support

Digital Hireover 1 year ago
Pontiac, Michigan, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

This entry-level position involves performing various tasks including entering data, splitting and labeling loan packages, ordering verifications of income, verifying Social Security Numbers, indexing loan conditions, ordering and uploading documents, loan verification, and submitting summary report reviews. Additionally, the role involves reviewing state and federal compliance and handling inbound and outbound calls. No Mortgage experience is necessary; candidates should be comfortable with technology, engaging with clients over the phone, multitasking, and adapting to change. A positive attitude, strong attention to detail, and a willingness to learn are essential. We offer competitive compensation and benefits including opportunities for career growth.

Key Responsibilities

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Required Qualifications

  • High school diploma or equivalent
  • No Mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

Benefits & Perks

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Professional development assistance
  • Referral program
  • Vision insurance

Required Skills

compliance review
problem solving
data entry
attention to detail
client communication
verification of income
adaptability
multitasking
loan processing
document management