Hybrid Customer Experience Specialist | Fast-Paced Support

Oldcastle Infrastructureabout 1 month ago
Atlanta, GA, United States
Hybrid
Full-time
Junior Level (1-3 years)

Job Description

Job Description

Oldcastle Infrastructure in Atlanta, GA is seeking an entry-level Customer Service Associate to promptly address inquiries and manage quotes and orders in line with Oldcastle SOPs. The role centers on delivering courteous service, coordinating with transportation, planning, engineering and sales, and using NetSuite to create cases and resolve issues in a fast-paced office environment. Hybrid work offered.

Required Skills

Problem-Solving
Communication
Team Coordination
Order Management
Customer Service
NetSuite