Marketing Campaign analyst

Redolent, Inc6 months ago
San Bruno, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

One of our direct client is urgently looking for a Project Manager @ San Bruno, CA

TITLE: Marketing Campaign analyst

LOCATION: San Bruno, CA

Duration: 6 to 12+ Months

Description:

Roles and Responsibilities:

  • Performing root cause analysis on campaign implementation issues with the goal of enabling both peers and marketers to grow their knowledge of the product.
  • Educating internal teams and partners on specific product functionality required to resolve their issues.
  • Working collaboratively with Application and Systems engineering team members and members of other teams such as product management, engineering, security and infrastructure.
  • Define a process of taking feature requests/bugs from various teams (Glass, W+, Ops)
  • Work with business, engineering, and external teams to ensure all items are prioritized.
  • Track handoffs from one team to another team
  • Keep stakeholders informed with meaningful status remarks. Track write what specific was completed and what else needs to be done, reasons for delay if necessary.
  • Hold people/teams accountable
  • Ability to gently escalate as appropriate
  • Ability to triage and problem solving

What you need to succeed:

  • Prior experience in the realm of digital marketing in at least one the following -
    • Providing operational and campaign execution for Marketing emails
    • Providing operational and execution support in the implementation of tags, pixels, cookies on a site to enable marketing campaigns
    • Providing operational and execution support in data systems such as Customer Data Platform (CDP) or CRM system
    • Providing operational and execution support in configuring systems and tools to run promotions, affiliate partnerships
  • Significant experience in a software environment implementing/supporting complex, multi-tiered enterprise software applications
  • Highly organized, curious, and interested in learning new technologies
  • Demonstrates awareness and commitment to customer satisfaction
  • Worked in a technical project management role recently (within the past 5 years) that was working with business enterprise customers
  • Has held a role that required at least 20% of their time to be spent problem solving with data
  • Ability to multi-task and work through problems independently
  • Excellent Communications skills (written & verbal)

Required Skills

Customer Satisfaction
Operational Support
Software Implementation
Project Management
Digital Marketing
Communication Skills
Problem Solving
Campaign Execution
Data Systems Management