Certified/Registered Medical Assistant

Position Overview

What it means to be a Certified/Registered Medical Assistant with Us – We value our families we serve, our communities and our team members. As a CMA/RMA, you will assist medical providers in delivering the highest level of quality patient care including patient work-up, lab collection and procedures in compliance with federal, state and local regulations and the established priorities and procedures of the practice.

Our Mission – At our offices, we do our best each day to offer high quality, compassionate health care to families in our communities, treating each child as our own. Our staff and providers strive to make every encounter pleasant and informative while respecting the time and individual needs of our patients and families.

Note: Pay/Compensation is determined by years of experience as well as the location(s) of the office.

Key Responsibilities

• Escort patients to exam rooms, interview patients, measure vital signs (weight, blood pressure, pulse, temperature) and document the information in the patient’s chart.
• Instruct patients about medications and special diets as directed by the medical provider.
• Explain treatment procedures to patients and prepare them for examination.
• Assist the physician during patient exams.
• Collect and prepare laboratory specimens and perform basic laboratory tests.
• Maintain exam rooms with adequate medical supplies, care for instruments, and perform sterilization as required.
• Prepare and administer medications as directed by the physician.
• Perform blood collection according to established procedures and universal precautions in compliance with OSHA standards.
• Remove sutures and change dressings as needed.
• Maintain logs and perform required checks (e.g., refrigerator temperatures, emergency and expired medications, oxygen, cold sterilization fluid changes).
• Process messages from patients and front office staff to providers.
• Meet position requirements, complete all mandatory training, and perform other duties as assigned.
• Demonstrate a commitment to superior customer experiences by maintaining a service-oriented attitude.
• Collaborate with colleagues to coordinate care, resolve concerns, and address the needs of patients, family members, physicians, and employees.
• Prioritize patient and employee safety by identifying and eliminating potential risks, while complying with HIPAA guidelines on confidentiality.
• Communicate professionally at all times, building strong working relationships and solving problems effectively.
• Accept responsibility for decisions and actions, utilize appropriate resources, and adhere to regulatory and company policies and procedures.

Required Qualifications

• Must have active RMA/CMA certification.
• Must be CPR certified.
• Experience in a pediatric medical practice is preferred.
• Working knowledge of computer applications; prior experience with electronic medical records is preferred.
• Excellent ability to speak, read, and write effectively.
• Ability to work independently without direct supervision.
• Ability to coordinate, analyze, observe, make decisions, and meet deadlines, with strong attention to detail.
• Ability to work in an indoor, temperature-controlled, smoke-free environment.
• Potential exposure to blood and bodily fluids, with the capacity to work under stressful situations when needed.
• Facility must be handicapped accessible.
• Good visual acuity and effective verbal communication skills.
• Ability to lift, lower, push, pull, and retrieve objects weighing a minimum of 25 pounds.

Benefits & Perks

• Paid Time Off
• Matching 401K
• Annual Merit Increases
• Mental Health and Counseling Programs
• Dental and Orthodontic Coverage
• Vision Insurance
• Health Care with Low Premiums
• Short-term Disability
• Access to Virtual Health & Wellness