Product Support Engineer (Electronics or Electrical Systems Exp. Req.)
Job Description
Product Support Engineer – Excellent Benefits & Great Work-Life Balance!
Location: Lewis Center, OH
Base Salary: $110,000-$140,000
Benefits: Medical Insurance (100% company-paid premium for employees and dependents), 401k, Generous PTO (up to 25 days), Holidays
Job Type: Full-Time
Typical Hours: M-F, 8am-5pm
Sponsorship is not available
Product Support Engineer (Electrical or Electronics Experience Required) Description
Our client is an innovative manufacturer whose automotive solutions support a range of electrical control, power management, and system integration applications, with a stable customer base primarily made up of OEMs. They are looking for a Product Support Engineer to join their team. You'll serve as the bridge between customers and engineering, helping customers troubleshoot technical challenges and identify the right solution for their application. Because the team is relatively small, there is flexibility to shape the role around your strengths, whether that leans more toward hands-on engineering support, customer interaction, or a blend of both. You'll work closely with customers, sales, and engineering to troubleshoot applications, evaluate how electrical systems interact, and recommend the appropriate technical solution. They are seeking someone who enjoys working in a collaborative, relationship-driven environment. The company offers a team-oriented culture that values partnership over pressure. Performance matters, but success is driven more by technical problem solving, collaboration, and long-term customer relationships than rigid metrics.
Product Support Engineer (Electrical or Electronics Experience Required) Responsibilities
- Partner with customers to evaluate application requirements
- Recommend products based on customer applications
- Support sales through technical discovery and solution development
- Deliver product demonstrations and technical presentations
- Troubleshoot electrical systems and application issues
- Diagnose product integration and performance challenges
- Collaborate with engineering and sales on customer solutions
- Develop application notes and technical documentation
- Support account growth through technical expertise
- Travel quarterly customer sites, trade shows, and industry events
Product Support Engineer (Electrical or Electronics Experience Required) Qualifications
- Bachelor’s degree is required
- 2+ years of experience providing application engineering or technical support for electrical or electronic products required
- Working knowledge of electronic circuits required
- Ability to work onsite daily required