Growth Account Manager (Remote, Bay Area)

Position Overview

Grafana Labs is looking for an Growth Account Manager who will be responsible for prospecting and closing new business across the West region. In this role you will identify, nurture, and close opportunities with new customers, manage forecasts, and track customer data. You’ll work consultatively—understanding customer needs before discussing our products—and partner with the Customer Success team for a seamless handoff after the trial phase.

Key Responsibilities

• Meet and exceed team quarterly and annual revenue and consumption goals
• Partner with the Account Director to prospect into an existing key account base and identify new revenue opportunities
• Drive consumption, retention, and expansion within your portfolio
• Identify new leads within existing accounts and schedule follow-up meetings
• Collaborate with Observability Architects and Professional Services teams to ensure customer success
• Develop and execute a detailed account strategy to help customers leverage Grafana Labs’ growing platform
• Convey the value of Grafana Labs technology and uncover cross-sell and up-sell opportunities

Required Qualifications

• 2+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement (top 10% performer)
• Energetic, upbeat, entrepreneurial, and a tenacious team player
• Experience in high velocity technology companies
• Proficiency in using Salesforce
• Familiarity with open source technology is a significant advantage
• Excellent communication skills across in-person, online, and written channels
• Experience using Command of the Message and MEDD(P)ICC is ideal

Benefits & Perks

• OTE Compensation: $165,000 - $185,000 in the United States (actual compensation may vary based on level, experience, and skillset)
• Benefits: Equity, bonus (if applicable), and additional benefits as listed on our careers page
• Compensation ranges are country specific; recruiters will discuss your market’s defined pay range and benefits during the process.