Entry-Level Computer Helpdesk Assistant
Virginia Professional Group4 months ago
Alexandria, VA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Are you interested in an IT career? If you are looking for an IT position in Alexandria, we have an Entry-Level Computer Support Assistant role available. As part of the IT team at the Help Desk, you will be responsible for providing technical assistance and support for computer systems, hardware, and software. Join our team if you are a team player and ready to make a difference!
Key Responsibilities
- Provide technical assistance and support related to computer systems, hardware, and software.
- Answer users' questions and offer guidance on basic system and computer functions.
- Train users on essential system operations.
- Address system and user issues promptly and professionally.
- Ensure timely resolution of IT-related issues.
Required Skills
Communication Skills
Technical Assistance
Help Desk Support
Hardware Troubleshooting
Software Troubleshooting
User Training