Remote Conversational Designer — AI, UX & Strategy
Sitel Corp.3 months ago
Massachusetts
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Description
Foundever is seeking a Conversational Designer to craft end-to-end dialogues for chatbots and voicebots, translating business goals and user needs into natural, effective conversations. This remote role requires eligibility to work in Morocco.
You'll collaborate with CAI engineers to build flows, train bots, and refine the knowledge base, while monitoring performance data to improve accuracy and user satisfaction across channels.
Required Skills
Chatbot Development
UX Design
Conversational Design
AI Strategy
User Experience Research
Performance Data Analysis
Knowledge Base Management
Voicebot Design