VP/Director, Originations Strategy and Analytics

Position Overview

The VP/Director, Originations Strategy and Analytics is responsible for leading Engagement Strategy within our Originations Strategy and Analytics team. In this role, the successful candidate will manage a team of data-centric analysts and collaborate with various partners to develop and execute innovative strategies that drive customer engagement and conversion analytics. Location: Wilmington, DE | Baltimore, MD (Hybrid)

Key Responsibilities

• Own Engagement analytics (Web, email, SMS, phone, etc.) and partner with the Marketing and Product teams to develop omni-channel strategies to increase applicant engagement and progression.
• Develop and manage all aspects of Originations Engagement reporting, presenting insights on trends to various stakeholders, including C-level executives.
• Identify key areas of opportunity across digital and phone engagement strategies through analysis and strategic thinking, and translate these into business cases for innovation and enhanced capabilities.
• Create analytical tools and frameworks to drive test design and post-test analytics, supported by statistical significance calculations, KPI dashboards, and data visualization tools.
• Collaborate with Product and Marketing teams on A/B testing and other digital analytics techniques to optimize conversions and communication responses.
• Work with Data Science to optimize and develop models in support of business strategies.
• Lead, develop, and mentor a team of analysts, ensuring alignment with company strategy and achieving performance goals.

Required Qualifications

• Bachelor's Degree in a quantitative discipline (Engineering, Statistics, Economics, Business Management, or Computer Science); Advanced degree preferred.
• 8+ years of experience in finance (preferably in consumer lending) driving risk decisions through data analyses; Master's or PhD degrees may offset experience.
• 4+ years of leadership experience, including building and prioritizing teams and objectives in alignment with company strategy.
• Advanced analytical and quantitative skills using tools such as SAS, SQL, R, and Python (with Python preferred).
• Demonstrated ability to develop creative solutions to complex, data-driven challenges.

Benefits & Perks

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off: 15 days' vacation per year plus 2 personal days, prorated based on start date.
• Paid sick leave, as determined by state or local ordinance, prorated based on start date.
• Paid holidays: 7 days per year, based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.