Info Technology Spclt III/IV

Position Overview

The Hawaii Health Systems Corporation is seeking an Information Technology Specialist III Level to serve as a network support analyst and liaison between the Information Technology Department and the users of the automated hospital systems. Located in the HHSC IT Department, this permanent position offers a competitive compensation package, including a base salary of $59,532 plus a $694/month shortage differential with additional negotiation based on experience, skills, and other factors.

Key Responsibilities

• Serve as the network support analyst and primary liaison between IT and hospital system users.
• Manage administrative duties including documentation, inventory tracking (receiving, updating, and preparing equipment for disposal), software licensing, and hardware maintenance renewals.
• Provide day-to-day technical assistance, troubleshoot operational issues, and ensure system standardization across HHSC facilities.
• Assist with systems analysis and implementation by coordinating installation, configuration, testing, training, and maintenance of IT hardware and software solutions.
• Support general responsibilities such as preparing policies, procedures, and logs while collaborating with vendors and hospital personnel.

Required Qualifications

• Bachelor’s degree from an accredited four-year college or university (or equivalent experience as defined by substitution guidelines).
• For Information Technology Specialist III Level: a minimum of one and one-half years of specialized experience in IT including systems analysis, design, and support.
• Proven ability to write clear reports and technical documentation, and to analyze and interpret complex information.
• Eligibility to work in the U.S. and willingness to reside in the State of Hawaii throughout employment.

Preferred Qualifications

• Bachelor’s degree in computer science, management information systems, or a related field.
• At least 3 years of specialized IT experience with a minimum of 1 year in a healthcare or healthcare support facility.
• Experience with Microsoft Server, Linux Server Operating Systems, Microsoft Windows Desktop, and associated hardware.
• Certifications such as CompTIA A+ or Microsoft-related certifications are a plus.
• Hands-on experience in troubleshooting PC hardware configurations, generating training materials, and producing operational documentation.

Benefits & Perks

• Competitive Compensation: Base salary of $59,532 plus a $694 monthly shortage differential; salary is negotiable based on experience and special skill sets.
• Equal Opportunity Employer: Commitment to diversity and reasonable accommodations on a case-by-case basis.
• Opportunities for advancement and professional development within a large healthcare system.
• Robust employment benefits available as per HHSC policies.