FT Customer Service Representative (Work From Home)

PDX Renovationsalmost 2 years ago
Selma, California, United States
Remote
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

As a Customer Service Rep, you'll support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, building rapport, managing the CRM, scheduling appointments for sales staff, handling confidential information, communicating appointment details, and returning calls in a fast, pleasant, and upbeat manner.

Key Responsibilities

  • Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport
  • Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep
  • Schedule all (physical and phone) appointments for sales staff
  • Handle confidential information with sensitivity and discretion
  • Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks
  • Return calls in a Fast, pleasant, and upbeat manner

Required Qualifications

Compensation: Up to $60K per year

Location: Anywhere in U.S. / Fully Remote

Required Skills

Confidentiality
Communication Skills
Customer Service
CRM Management
Administrative Assistant
Appointment Scheduling