FT Customer Service Representative (Work From Home)
PDX Renovationsalmost 2 years ago
Selma, California, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
As a Customer Service Rep, you'll support the Acquisitions Manager(s) by taking incoming calls/leads, qualifying them, building rapport, managing the CRM, scheduling appointments for sales staff, handling confidential information, communicating appointment details, and returning calls in a fast, pleasant, and upbeat manner.
Key Responsibilities
- Support the Acquisitions Manager(s) by taking incoming calls/leads and qualifying them and building rapport
- Manage the CRM by inputting the live leads and attaching each lead to a marketing campaign and sales rep
- Schedule all (physical and phone) appointments for sales staff
- Handle confidential information with sensitivity and discretion
- Communicate Appointment details with Acquisition Managers and keep on top of the flow of tasks
- Return calls in a Fast, pleasant, and upbeat manner
Required Qualifications
Compensation: Up to $60K per year
Location: Anywhere in U.S. / Fully Remote
Required Skills
Confidentiality
Communication Skills
Customer Service
CRM Management
Administrative Assistant
Appointment Scheduling