Entry Level Helpdesk Support Assistant

New York Professional Group3 months ago
West Babylon, NY, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Are you interested in an IT career? We are excited to offer an Entry-Level Computer Support Assistant position in West Babylon. As a key member of our Help Desk team, you will be part of our overall IT team, providing essential technical support and assistance.

Join us and help resolve computer systems, hardware, and software issues. If you are a team player passionate about technology and delivering professional support, this role might be the perfect fit for you.

Key Responsibilities

  • Provide technical assistance and support related to computer systems, hardware, and software.
  • Answer users' questions and offer guidance on basic system and computer functions.
  • Train users on fundamental system operations and computer usage.
  • Address system and user issues promptly and professionally.
  • Resolve technical issues in a timely manner to ensure continuous support.

Required Skills

Teamwork
Hardware Support
Technical Support
Communication
Software Support
Customer Service
Troubleshooting