Strategic Account Executive

Position Overview

At CVS Health, we're building a world of health around every consumer by surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels, and more than 300,000 purpose-driven colleagues – caring for people where, when, and how they choose. We are looking for a Strategic Account Executive (SAE) to lead client retention and satisfaction for our Retail Health clients while collaborating with Executive Leadership internally and externally. This role is fully remote with the ideal candidate living in the Northeast.

Your success will be driven by your ability to grow revenue, achieve above average client satisfaction scores, and position CVS Health for long-term growth in a competitive marketplace.

Compensation: $82,940.00 - $182,549.00 (base pay range, plus bonus, commission, and an equity award program)

Key Responsibilities

• Support the business objectives of Retail Health clients including membership growth strategies and critical initiatives while strengthening and growing current relationships.
• Lead the strategic account team as the quarterback with full ownership for client satisfaction and service delivery.
• Develop strong internal and client relationships through proactive interactions and effective verbal and written communication.
• Utilize consultative selling skills to recommend CVS Health solutions that meet key client needs and influence up-sell opportunities.
• Develop and deliver quarterly and annual reporting to clients.
• Execute client renewals by building relationships with key stakeholders and asking probing questions to uncover innovative solutions benefiting both the client and CVS Health.

Required Qualifications

• At least 5 years of cumulative Account Management or equivalent client-facing experience in healthcare.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Excellent business acumen, presentation, written and verbal communication skills, with strong analytical, quantitative, interpersonal, and organizational skills.
• Ability to read, analyze, and interpret industry-specific periodicals, financial statements, technical procedures, and government regulations.
• Ability to manage changing priorities and handle multiple responsibilities simultaneously.
• Overnight travel up to 10%.
• Bachelor’s degree or equivalent experience is required.

Preferred Qualifications

• Account Management experience or equivalent client-facing experience in the pharmacy or PBM industry.
• Advanced degree is a plus.

Benefits & Perks

• Affordable medical plan options.
• A 401(k) plan with matching company contributions and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more based on eligibility.